Appointments

Appointments System

GP appointments are available as pre-bookable appointments - and on the day appointments.  

Alternatively you can request a triage appointment by booking on the web.  

Minor Illness appointments are available for on the day booking.

All Practice Nurse and Health Care Assistant appointments are bookable in advance by calling the Surgery.

Please remember an appointment is for one person.

 

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Cancellations & Reminders

Cancel an Appointment

It is important that you inform the reception staff if you are unable to attend your appointment as this will allow that appointment to be offered to another patient. If you fail to notify the Practice that you are unable to attend, you will be sent a letter informing you that you have defaulted from your appointment. Persistent defaulters maybe removed from the list. 

You can also complete our appointment cancellation notification request form. This can only be used if your appointment has been arranged for more than 24 hours in advance. (excluding weekends and public holidays). You can also text to cancel your appointment.

Please click here download our Did Not Attend Policy:

Text Reminder Service

We have a texting service which allows you to receive confirmation and reminders about your appointments.

To have this service you will need to register by completing a consent form.

Please remember to update your contact details with us when you change address, telephone numbers and email address.

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Late For Your Appointment

Please attend your appointment on time, as if you are late you may not be seen.

If you are not seen due to lateness,  you will be asked to rearrange your appointment which may not be on the same day - except in the event of an medical emergency that requires immediate attention.

Interpreter

If you require an interpreter to attend with you when you see your Doctor please notify the receptionist and she will arrange this for you.