Resource Hub

Important Information Support and Contact Details

21st December 2023

Social Services. 03000 416161. Monday to Friday, 8.30am to 5pm. Out of hours 03000 419191.

Kent Police. 01622 690690 (24 hours)

National Domestic Violence helpline. 0808 200 0247.

Concerned about an adult

Adult safeguarding concern, eithercall 03000 41 61 61

Email    Text relay 18001 03000 41 61 61.

Concerned about a child

Child safeguarding concern, either:  call 03000 41 11 11

Email    Text relay 18001 03000 41 11 11.

Outside of normal office hours, for example during the night, call 03000 41 91 91.

If you think someone is in immediate danger, the best thing to do is call 999 for the emergency services.


Mental Health Crisis Line: 0800 783 9111


Further support for Kent Children and Young people mental health service:

Parents and young people can self-refer by phoning the SPA on 0800 011 3474 or via the online form which can be found on the NELFT website.

Self-referrals made by young people or families are accepted, as well as those made on their behalf by a professional.

Notes: If parents are looking to refer regarding obtaining a diagnostic assessment for ADHD or Autism (or both) it may be advisable for them to complete the form themselves to ensure there is adequate detailed information on family and education history for the team to triage the referral against indicative diagnostic criteria.